Once I've received your flowers, I set them aside to dry. Once your flowers are dry, I work through frames in date order.

While we don't provide concrete completion dates for orders, we aim to complete all frames within 6 months of ordering. This is an estimate, rather than a guarantee, and we reserve the right to extend this timeline if needed.

I accept flowers in the post or dropped off in person. At this point in time I do not offer collection unless you're within 30 minutes of my location. If you choose to post your flowers, I will send you a detailed guide to package them and post them safely once you have paid your deposit.

Ideally bookings should be made roughly 2-3 months in advance. This ensures that there is space for me to preserve your flowers as I only take on a limited number of bookings each week.

That being said, please do get in touch if your wedding is sooner than this, as I may be able to fit you in depending on the date ♥︎

You'll pay a £50 non-refundable deposit to book in your date, and then the final invoice will be due when I receive your flowers.

Your flowers will go through quite a change in the drying process, and more likely than not, they’re not going to look exactly the same as they were when fresh.

They’re fully dried out during this process, and in most flowers this causes changes in colour and shape as the water leaves the petals. Bruises may appear on the petals caused by fingers touching them and this makes the flowers sometimes have translucent spots when dry.

All this to say, it’s really important to have realistic expectations for your flower preservation pieces.

While I do go the extra step to colour-correct flowers so that they’re closer to their original colours, flowers are natural and changeable and that’s the beauty of them!

It is very normal for flowers to change in shape and colour after the drying process. In particular, white flowers will likely turn cream/yellow and red flowers will turn very dark.

I have developed a subtle colour correction technique using airbrushing that can help bring flowers back closer to their original colour. Any photos you can send of the flowers fresh are really helpful for matching the colours as close as I can!

Colour correcting isn’t an exact science and though I can definitely make the colours brighter, I can’t always make them exactly the same as fresh. In particular white flowers will always dry a creamy beige/yellowish colour even with colour correction.

Please see photos of previous work in my gallery and social media as an example of how your flowers will turn out!

Read more about colour correction HERE.

I'll use as many of your flowers as I can, depending on the size frame you choose. I generally try to re-create your bouquet as similar as possible to when fresh, so I will most likely use the majority of flowers available.

Some flowers don't dry very well, and therefore may not be used in your final piece. If this is the case, I will let you know and we can discuss the design for your frame in detail. Examples of flowers that may not dry nicely include lilies, lala lilies, chrysanthemums, lisianthus and succulents.

If there are specific flowers you'd like preserving please let me know so that they're included in your final piece.

I'll send you monthly update emails to let you know which orders I'm currently working on.

I'll also send you designs to choose from for your frame so that you're happy with the layout and colour of the flowers.

I'll let you know via email once your order is finished to confirm the delivery address before shipping, and all orders are shipped with tracking.

We advise not displaying your frame in direct sunlight as this can cause the flowers to fade in colour over time.

All frames are secured so that the pieces will stay together, however it's vital to make sure they're hung correctly to prevent falls or damage to the frame and/or flowers.

You can cancel your order before I receive your flowers, however the £50 deposit is non-refundable.

If you've sent me your flowers but I haven't started the framing process, I will accept cancellations and can send the dried flowers back to you, although a percentage of the total cost will be withheld to cover drying and shipping costs.

Once the framing process has started I cannot accept cancellations.

For preservation orders, I don't accept returns or refunds, unless there is visible and qualifying damage to the piece when you receive it. Please see my full returns policy for more detail.

Please note, a change in the flower colour or shape do not qualify as damage and should be expected.